:root{--red:#b5291c;--green:#1a6b3c;--gold:#c9963a;--cream:#fafaf7;--ink:#1a1a1a;--muted:#666;--line:#e8e2d8;--card:#fff;--shadow:0 10px 30px rgba(0,0,0,.07);--r:16px}*{box-sizing:border-box}body{margin:0;background:var(--cream);color:var(--ink);font-family:system-ui,-apple-system,"Segoe UI",Arial,"Noto Sans SC",sans-serif;line-height:1.65}.topbar{position:fixed;top:0;left:0;right:0;height:70px;background:rgba(250,250,247,.96);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 24px;z-index:20;backdrop-filter:blur(10px)}.spacer{height:70px}.brand{display:flex;gap:10px;align-items:center;text-decoration:none;color:var(--ink)}.brand-mark{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,var(--red) 0 50%,var(--green) 50%)}.brand small{display:block;color:var(--muted);font-size:12px}.mainnav{display:flex;gap:6px;align-items:center}.mainnav a,.mainnav button,.langbar select{border:0;background:transparent;text-decoration:none;color:var(--ink);padding:8px 10px;border-radius:10px;font-size:14px}.mainnav a:hover,.mainnav button:hover{background:#eee8df}.btn,.button{display:inline-block;background:var(--red)!important;color:#fff!important;border:0;border-radius:12px;padding:10px 15px;text-decoration:none;cursor:pointer}.btn.green{background:var(--green)!important}.btn.ghost{background:#fff!important;color:var(--red)!important;border:1px solid var(--red)}.btn.small{padding:7px 11px}.hamb{display:none}.wrap{max-width:1120px;margin:auto;padding:24px}.hero{padding:60px 0}.hero h1{font-size:clamp(34px,5vw,62px);line-height:1.08;margin:0 0 16px}.lead{font-size:20px;color:var(--muted);max-width:780px}.grid{display:grid;gap:20px}.grid.cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}.grid.cols-3{grid-template-columns:repeat(3,minmax(0,1fr))}.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow);padding:22px}.card h2,.card h3{margin-top:0}.muted{color:var(--muted)}.kpi{font-size:34px;font-weight:800;color:var(--green)}.pill{display:inline-block;border:1px solid var(--line);border-radius:999px;padding:4px 10px;background:#fff;font-size:13px;margin:2px}.status-draft{color:#9b6a00}.status-active{color:var(--green)}.status-closed{color:var(--red)}form .field{margin:14px 0}label{display:block;font-weight:650;margin-bottom:6px}input,textarea,select{width:100%;border:1px solid var(--line);border-radius:12px;padding:11px;background:#fff;color:var(--ink)}textarea{min-height:120px}table{width:100%;border-collapse:collapse;background:#fff;border-radius:12px;overflow:hidden}th,td{padding:11px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}th{background:#f5efe7}.alert{max-width:1120px;margin:14px auto;padding:12px 18px;border-radius:12px}.alert.ok{background:#e8f5ec;color:#155c31}.alert.err{background:#fdecea;color:#8a1e13}.alert.info{background:#eef4ff}.actions{display:flex;gap:10px;flex-wrap:wrap}.pagination a{padding:8px 12px;border:1px solid var(--line);text-decoration:none;color:var(--ink);margin:3px;border-radius:8px}.pagination .on{background:var(--ink);color:#fff}.footer{margin-top:40px;border-top:1px solid var(--line);background:#fff}.footgrid{display:flex;justify-content:space-between;gap:20px}.avatar{width:42px;height:42px;border-radius:50%;object-fit:cover;background:#ddd}.qrbox{background:#fff;border:1px solid var(--line);display:inline-block;padding:14px;border-radius:16px}.fakeqr{width:180px;height:180px;background:repeating-linear-gradient(45deg,#111 0 6px,#fff 6px 12px);border:12px solid #fff;box-shadow:inset 0 0 0 12px #111}.wordcloud span{display:inline-block;margin:5px;color:var(--green)}ruby rt{font-size:.65em;color:var(--red)}html:not(.show-pinyin) rt{display:none}.star{border:0;background:#fff4d7;color:#b77b00;border-radius:50%;width:44px;height:44px;font-size:20px;cursor:pointer}.rtl{text-align:right}.mini{font-size:13px}.danger{color:var(--red)}.success{color:var(--green)}.notice{border-left:4px solid var(--gold);padding:10px 14px;background:#fff8e8;border-radius:10px}@media(max-width:860px){.hamb{display:block;background:#fff;border:1px solid var(--line);border-radius:10px;font-size:24px}.mainnav{position:fixed;top:70px;left:0;right:0;background:#fff;border-bottom:1px solid var(--line);display:none;flex-direction:column;align-items:stretch;padding:12px}.nav-open .mainnav{display:flex}.grid.cols-2,.grid.cols-3{grid-template-columns:1fr}.footgrid{display:block}.topbar{padding:0 14px}.wrap{padding:18px}.brand small{display:none}}
@media print{.topbar,.footer,.actions,.hamb,.mainnav{display:none}.spacer{height:0}.card{box-shadow:none;border:1px solid #ddd}body{background:#fff}}


.bar{height:18px;background:#eee;border-radius:99px;overflow:hidden}.bar span{display:block;height:100%;background:var(--green)}
.chartbars{max-width:720px}.chartbars div{display:grid;grid-template-columns:70px 1fr 40px;gap:10px;align-items:center;margin:10px 0}.chartbars span{height:22px;background:#eee;border-radius:99px;overflow:hidden}.chartbars i{display:block;height:100%;background:var(--green)}.chartbars em{font-style:normal;text-align:right}.qrbox svg{max-width:100%;height:auto}
@media(min-width:861px) and (max-width:1180px){.topbar{height:auto;min-height:70px;align-items:flex-start;padding:12px 18px}.spacer{height:94px}.mainnav{flex-wrap:wrap;justify-content:flex-end}.grid.cols-3,.grid.cols-4{grid-template-columns:repeat(2,minmax(0,1fr))}.wrap{padding:22px;max-width:980px}.card{padding:18px}}
@media(max-width:1024px){table{display:block;overflow-x:auto;white-space:nowrap}.mainnav a,.mainnav button,.langbar select{font-size:13px;padding:7px 8px}}

.audio-card{margin:10px 0;padding:10px;border:1px solid var(--line);border-radius:12px;background:#fff}.audio-card audio{display:block;width:100%;margin-top:8px}.filters{align-items:end;margin-bottom:14px}.notice input[type=checkbox]{width:auto;margin-right:8px}
@media(max-width:1180px){audio{max-width:100%}.grid.cols-3{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:700px){.grid.cols-3{grid-template-columns:1fr}.actions .btn,.actions button{width:auto}}


.faq-list details{border:1px solid var(--line);border-radius:14px;background:#fff;margin:10px 0;padding:12px 16px;box-shadow:0 4px 12px rgba(0,0,0,.03)}.faq-list summary{cursor:pointer;font-weight:750}.faq-list .answer{margin-top:10px;color:var(--muted)}
.support-fab{position:fixed;right:22px;bottom:22px;width:56px;height:56px;border-radius:50%;border:0;background:var(--green);color:#fff;font-size:28px;font-weight:800;box-shadow:var(--shadow);z-index:50;cursor:pointer}.support-panel{position:fixed;right:22px;bottom:88px;width:min(380px,calc(100vw - 30px));background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:0 18px 60px rgba(0,0,0,.18);padding:18px;z-index:50}.support-head{display:flex;align-items:center;justify-content:space-between;gap:12px}.support-head button{border:0;background:#f3eee7;border-radius:10px;width:34px;height:34px;font-size:22px;cursor:pointer}.hp{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;opacity:0}.badge{display:inline-block;min-width:22px;text-align:center;border-radius:999px;background:var(--red);color:#fff;padding:1px 7px;font-size:12px;margin-left:4px}.status-new{color:var(--red);font-weight:800}.status-read{color:#9b6a00;font-weight:800}.status-done{color:var(--green);font-weight:800}
@media(max-width:700px){.support-fab{right:14px;bottom:14px}.support-panel{right:14px;bottom:78px;width:calc(100vw - 28px);max-height:78vh;overflow:auto}}
@media print{.support-fab,.support-panel{display:none!important}}